Prince Albert Staff and Stakeholders:
Funding, funding, funding  7 responses
I want to be a real lawyer  1 response
Satellite or rural offices  1 response
Expanded mandate to reflect what is currently practice  1 response
Expand financial availability  5 responses
Expand range of service  Landlord/tennant  7 responses
Prisoner Rights
Welfare Appeals
Small Claims
Enable extended leaves and sabbaticals  7 responses
Reduce level of bureaucracy even further  2 responses
More staff  5 responses
Community stakeholders to become more informed about LA process so can assist agencys clients better  1 response
More permanent positions  3 responses
Universal assessment of stat. keeping  (Crown, RCMP, LA, Courts)  4 responses
Recognize mandate creep- more resources needed
More space, windows/natural light, more confidential/private work space  4 responses (much discussion)
More pay especially for support staff  4 responses
Recognize long term employees and appreciation of performance  1 response
Update computer monitors  flat monitors  2 responses
Increased networking with DCRE  1 response
More community connection  recognize that in order to serve clients well, staff must go beyond their mandate.  This leads to expectations from other community services requiring more staff in LA.  3 responses (lots of discussion)
Better accessibility to services in North  eg: mediation, child care 1 response
Make our technology compatible with the rest of the justice community  short and long term eg: DVD capacity, word, palm pilots  - 2 responses (lots of discussion)
Increased library resources  3 responses
More utilization of paralegals  2 responses

Discussion re: Three Wishes raised the following points:
Support for participation in professional committee  ie participation as work time not vacation and payment of fees to LSS & CBA
Support for complex cases
Increased public education re: Legal Aid
Commission to provide more support and advocate for increased funding
More long range planning for information technology needs and professional development of staff
Engage staff in decisions and dialogue for planning
Recognize input of staff
Increase trust on part of central office towards staff

Staff:

Saskatoon Session
Development of mechanisms for community input and involvement in order to be locally more responsive.  6 responses
Develop true partnerships with the community  collaborative, local decision making body ie. Local board  5 responses
To have a voice in Commisions decisions  5 responses
More resources for family law  6 responses
Responsive leadership to listen to staff concerns  6 responses
To have more formal links with the community  4 responses
Commission to value and support the community work and advocacy role of staff.  6 responses
Paper work more timely  4 responses
Input and consultation of staff re: hiring processes  4 responses
Commission must address need to engage community by changing administrative and governance structure  6 responses.
A better means of promoting Legal Aid so that the general public has a better understanding of the organizations mandate
Increased communication between management and staff eg: domestic violence initiative.  7 responses
Expand financial eligibility guidelines, This will require more staff  6 responses
More open range of services  requires more resources, Legal Aid can play a preventive role  5 responses
Regulations need to be reviewed in order to be more responsive to current needs and societal changes  last reviewed in 1979  7 responses
Development of partnerships by Commission with other institutions  Universities, Foundations, Credit Unions, Health Canada  6 responses
Less micro-management  4 responses
Central Appeal Office  4 responses
More coordinated website  4 responses
Replace directors in office with Lawyers  4 responses
Need to value more the work of support staff/secretaries  4 responses
Include Immigration/Refugee law as part of mandate  7 responses
Poverty Law to be part of mandate  6 responses
Family Services needs to be refocused and rethought  4 responses
Need to rethink Strategic Planning Process to be more democratic and include more participation of staff  9 responses
Arrange with Childrens Advocate, Health Canada, Children in Care, Charities etc. for a lawyer to represent children in social service foster homes and institutions  9 responses
The union needs to step up to the plate and take some responsibility for decisions made through negotiations.
The union needs to be held accountable for advising its members of decisions agreed upon so that union members are aware of changes.
The union should have a mechanism in place whereby union staff are able to identify problems with other staffs performance without repercussions.
Improve Morale so that there is less we/they between the office and central office.
A need for two regional directors  one for the North and one for the South

Regina Session 1
Expansion of range of service to other areas of poverty law ( UIC, WCB, Landlord/tenant) 4 responses
Relaxation of financial eligibility criteria  2 responses
More staff at the front end  2 responses
More funding  2 responses
Manageable file load
More information about community resources and updates
More time to offer the quality of representation to which we aspire
Closer proximity to court
Specialized appeal Counsel

Regina Session 2
More funds for more staff and office space for staff, storage facilities etc.  4 responses
More funds for professional development  4 responses
Would like to know how to help clients out of recurring cycles of alcohol, violence and poverty  2 responses
Programs to assist people that are not eligible for legal aid but are not in a position to hire a private lawyer  2  responses
Work more closely with stakeholder services  2 responses
More fairness between Legal Aid offices
Staff appreciation for current work being done
Expand range of services to include all criminal law, non fee generating division of property  2 responses
Expansion of technical equipment
Expand duty counsel to non-custodial clients
Better long service recognition program
Standardized definition of a conflict
More time for big cases and realistic opportunities for superior court appointments
Have lawyers who only do big cases
Have an appeals office for criminal and civil appeals like the Crown

Regina Session 3
Respect, acknowledgement, appreciation and recognition from general public, clients, and judiciary  2 responses
Raise eligibility to include the working poor
Expand client contribution/user fee
Expand range of services
More staff in order to better manage caseloads
Better office space  TVs for video
Precedent file in central office

Meadow Lake Session
More staff  3 responses
Increase contribution range
More professional development and in-service education and training
Need more staff to reduce workload and increase range of service to include:
landlord/tenant issues, constitutional issues
Better distribution of resources amongst offices- lack of equity between urban and more remote offices
Stronger private bar for farm-outs and higher tariffs for farm-outs

Commissioners, Central Office, Legal Directors Session
Resolve internal conflicts that are using up resources  2 responses
Fair distribution of workload and that it be recognized as a fair distribution  3 responses
Standardized office procedures to allow better accounting of workload  2 responses
Staff support during holidays
More management time for Legal Directors
Better and consistent resource allocation
Expanded range of service  3 responses
Reduce the silo effect of having 13 office and to work on 2 or 3 functional areas
Consistency on stats in all offices  2 responses
Communication  3 responses
Increased community involvement  2 responses
Re-engagement of private bar
More resources at area offices and Central  2 responses
Accountability
We value the service we provide
Rural office in P.A.
Cultural change and attitude to workload
Manageable workloads
Rationalize private bar farm-out and court appointed fee schedules
Conflict Office
Appellate counsel specialization
Improving internet accessibility for clients
More aboriginal lawyers
More young lawyers

Stakeholders:

Saskatoon Session
More staff to meet diverse needs of clients  3 responses
Resolve leadership issues  4 responses
Improve morale  3 responses
Increase external relationships  3 responses
Avoid burn out of staff  4 responses
Recognize staff and work they do  4 responses
Improve image of Legal Aid by targeting resources to meet clients needs  4 responses
Staff need more time to meet with clients  4 responses
More consistency in hours/presence of paralegals/lawyers for clients  3 responses
More resources in order to have consistency of counsel  in order to retain client in system.  4 responses
Review mandate of Legal Aid  4 responses
Specific hours for youth intake  2 responses
More community involvement in governance of Legal Aid  3 responses
Increased responsiveness & Increased resources  3 responses
Commission needs to listen to staffs concerns  2 responses
Recognition by Commission of value of community input and involvement  3 responses
Recognize community as part of process of achieving justice  3 responses
Expanded role of duty counsel and better coordination with other agencies who are part of process  4 responses

Regina Session 1
Reduction of waiting times
Need more consistency in Appeal Process
Change eligibility criteria to include the working poor
Broader range of service needed to deal with growing problem of unrepresented individuals
Include a half hour of service with lawyer to provide client with info re: rights and legal process.

Regina Session 2
Support staff to assist Legal Aid lawyers at provincial court  2 responses
On site intake offices at provincial court  2 responses
Attract and retain First Nations Staff  2 responses
Expand services  native issues  2 responses
More feedback from clientele
Return to local boards
More involvement on a local basis with appointed commissioners
Additional resources
More partnerships on special initiatives/funding

Regina Session 3
Publish eligibility requirements
More lawyers  2 responses
Reduce waiting time
Informational Pamphlets on Legal Aid needed
Better accommodations/office space in Regina

Meadow Lake Session
More staff and local after hours duty counsel
Increased training and education for staff and stakeholders re: legal aid services
Broaden range of service
Expand eligibility scale
Share eligibility scale with aboriginal courtworkers
Establishment of branch offices

Commissioners, Central Office, Legal Directors Session
Expanded range of services
Urban offices to have flexibility and timeliness of rural and remote offices (realize there have been moves in this direction already with eligibility)
Permanent presence of Legal Aid offices in court building where Crown has offices
That Legal Aid continues and does not withdraw
Duty Counsel in family and child protection
More staff  concerned re: delay
Adequate resources/funding - 3 responses
More First Nations Lawyers
Collaborative Law made integral in family law process
Atmosphere for all involved to feel the worth of the organization, their value to the organization and the value of working together for common goals
Simple language
Better communication